Returns and Exchanges


     If you place an order electronically via the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (RG: 27.11.2014 / 29188) regarding the sale and delivery of the purchased product and other relevant laws. Each product purchased is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, buyers can terminate the contract. The purchased product must be delivered in full and in accordance with the specifications specified in the order and with documents such as warranty certificate, user manual, if any. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the buyer within 15 days.

                               PURCHASED THE PRODUCT BUT DID NOT PAID:

     If the buyer does not pay for the purchased product or cancels it in the bank records, the delivery of the product to the seller ends.


     After the product is delivered, if it is determined that the credit card paid by the buyer has been used unfairly by unauthorized persons and the price of the product sold is not paid to the seller by the relevant bank or financial institution, the buyer will return the product subject to the contract to the seller within 3 days at the expense of the buyer. must return.


     In case of force majeure that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle disappears. If the buyer cancels the order; If the payment was made in cash, this fee shall be paid to him in cash within 15 days of cancellation. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 15 days of this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.

                               THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

     Purchase, contractual goods / services will be delivered; crushed, broken, torn packaging, etc. Damaged and defective goods / services will not be delivered by cargo. Delivered goods / services will be accepted undamaged and intact. The BUYER must carefully protect the goods / services after receiving them. If the right of withdrawal is to be used, the goods / services should not be used. The invoice must be returned with the product.


                                RİGHT TO GIVE UP

     RECEIVER; He can use the right to withdraw from the contract by refusing the goods without any legal or criminal liability within 15 (fifteen) days from the date of delivery of the purchased product to himself or to the person / organization at the address indicated any justification, provided that the SELLER is informed through the following contact information.




ADDRESS: Bahçelievler Mah. 1849/5 sk. No:11 D:5 Karşıyaka/İzmir


PHONE: +905452856168


                            WITHDRAWAL TIME

     The costs arising from the use of the right of withdrawal belong to the SELLER. In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 15 (fifteen) days and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract.


                       USE OF WITHDRAWAL RIGHT:

     The invoice of the product delivered to the person or the BUYER , (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.) It must be delivered complete and undamaged.


                      RETURN CONDITION

     The SELLER is obliged to return the total price and the documents that put the BUYER under debt within 10 days from the receipt of the withdrawal notice to the BUYER and return the goods within 20 days. If there is a decrease in the value of the goods or the return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is liable to compensate the damages of the SELLER at the rate of her fault. The BUYER is not responsible for the changes and deteriorations that occur due to the correct use of the product or product at the right time. In case the campaign limit amount determined by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.


     Products that are not suitable for return, underwear bottom pieces, swimwear and bikini bottoms, make-up materials, disposable products, which are in danger of deterioration or are likely to expire, will be delivered to the BUYER. If the BUYER opens the package after delivery, products that are not suitable for health and hygiene, products that are mixed with other products after delivery and cannot be separated by their nature, items related to periodicals such as newspapers and magazines other than those provided within the scope of the subscription agreement, the services provided or the material delivered to the consumer immediately It is not possible to return goods that are not available, audio or video recordings, books, digital contents, software programs, data recording and data storage devices, If the package is opened by the BUYER, its return is not possible as per the Regulation. In addition, it is not possible to use the right of withdrawal for services initiated with the consent of the consumer before the right of withdrawal expires. Cosmetics and personal care products, underwear, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) and should not be used.


                       DEFAULT AND LEGAL RESULTS:

     The BUYER agrees, declares and undertakes that if the payment is made by credit card, the cardholder will pay interest within the framework of the credit card contract made with the bank and be liable to the bank. In this case, the relevant bank may apply for legal remedies; The BUYER may request the costs and the attorney's fee from the SELLER, and in any case, if the BUYER goes into default due to debt, the BUYER agrees that the SELLER will pay the damage and loss suffered by the SELLER due to delayed performance. your debt.


                      PAYMENT AND DELIVERY:

     You can make a Bank Transfer or EFT (Electronic Funds Transfer) to any of our accounts (USD). With your credit cards on our site, you can take advantage of online single payment or online installments for any credit card. In your online payments, the amount will be withdrawn from your credit card at the end of your order.